Discount Services?

Two weeks ago a customer came in and bought one of our $30 "do it yourself" outboard winterization kits. Although it comes with a DVD that shows you step by step what to do, this gent ended up cracking an inlet during the process of removal and that caused him to bring it into us for repair and replacement.

After all was said and done, his $30 "savings" cost him almost $300. Now I am all for the labor of love we all have for our boats but there are times that I really believe there are some things that are best left to the pros. If he had brought it into us to do the work for him, it would have only cost him $160 bucks.

Now this is no commercial, just a point that as pros we have the experience of doing hundreds of these motors and have all sorts of tricks to help expidite the work. When you don't do this everyday, something is bound to mess up. With the current economy, I agree we all should do our part to spend wiser but I say not foolishly.

Whatever you do, don't skimp on crital maintenance on anything you own. In the long run you save and have just one less thing on your mind to stress you out. Beware of the word "discount" when it comes to service. It usually is defined as "something is missing so the cost can be lowered".

and thats my rant...joe cap